FAQS

Please allow 2-4 business days for your package to be processed after placing your order. You will receive a confirmation email with the tracking information once your order ships. Shipping time is 2-4 business days.

Mensah Manes provides premium quality unprocessed hair extensions. You can color your hair. Ensure that your colored hair is properly conditioned and moisturized. We also urge you to consult with a professional hairstylist in order to achieve the best possible result.

Our extensions have a lifespan of up to 3 years if properly cared for. Don’t forget to check the hair care guide included in your package when you receive your product.

If you need to cancel an order, please contact us at contact@mensahmanes.com. within an hour of your purchase in order for us to fulfill your request. Once approved, you will be issued a full refund.